Refund & Cancellation Policy

This policy explains how cancellations and refunds work for LINKTOO (Social Wings India) subscription plans. It does not cover products purchased through a WhatsApp Store — see Section 5 below for how those work.

1. Digital Subscription Plans

LINKTOO (Social Wings India)plans are digital services that are activated immediately on payment — you get instant access to the plan's features. Because of this, purchases are generally non-refundable once the plan is active, except as described below.

2. 7-Day Money-Back Guarantee (First-Time Purchases)

If you upgrade to a paid plan for the first time and are not satisfied, you can request a full refund within 7 days of your original purchase date, provided your account has not been suspended for violating our Terms & Conditions. To request a refund, contact us using the details in Section 6 with your account email and payment reference. Approved refunds are issued to your original payment method.

3. Recurring Plan Renewals

For plans that renew automatically (monthly or yearly), the 7-day guarantee in Section 2 applies only to your first payment on that plan — subsequent automatic renewal charges are non-refundable. You can cancel auto-renewal at any time from Dashboard → Manage Subscription (or by contacting us); cancelling stops future charges, and you keep access until the end of the period you already paid for. We do not provide prorated refunds for the unused portion of a billing period after that period has started.

4. How to Cancel

You can cancel or downgrade your plan at any time from Dashboard → Manage Subscription. If you're unable to access the dashboard, contact us and we will process the cancellation on your behalf.

5. WhatsApp Store Product Orders

Orders placed through a WhatsApp Store are not covered by this policy. LINKTOO (Social Wings India)only provides the storefront and passes your order details to the individual seller (the vCard owner) over WhatsApp — we do not collect payment for these orders and are not a party to the sale. Any refund, exchange, or return of a product purchased through a WhatsApp Store must be requested directly from the seller you ordered from. If you're unable to resolve an issue with a seller, you may report it to us using the contact details below and we will review whether the seller has violated our Terms.

6. How to Request a Refund

Email support@linktoo.in or +91 7404810011 with your account email, the plan purchased, and the payment reference/transaction ID. We aim to respond within 2–3 business days. Approved refunds are processed back to your original payment method within 5–10 business days, depending on your bank or payment provider.

7. Non-Refundable Circumstances

• Accounts suspended or terminated for violating our Terms & Conditions.
• Renewal charges after the 7-day window described in Section 2/3.
• Chargebacks initiated without first contacting us to resolve the issue.

8. Contact Us

For any billing or refund question, reach us at support@linktoo.in or +91 7404810011, or via our Contact page.